1. Introduction
Blowpay Ltd (“Blowpay”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website www.blowpay.in or use our services.
By using Blowpay website you agree with all the policies described on this page. Your personal data may be transferred to and processed at a destination outside the European Economic Area (hereinafter – “EEA”) including countries that have different data protection rules than your country. It may also be processed by the Blowpay’s staff or service providers operating outside the EEA and engaged by Blowpay for services provision.
By using Blowpay platform and services, You consent to your Personal Data being transferred to other countries.
2. Who we are
Blowpay Ltd is a company incorporated under the laws of England and Wales with company number 16408525 and having its registered office at 128 City Road, London, United Kingdom, EC1V 2NX. Our website address is: https://blowpay.in.
3. Information collected
Blowpay collects different types of information for various purposes depending on your interaction with Blowpay.
Personal Data
While using Blowpay’s service, Blowpay asks you to provide certain personal information that can be used to contact or identify you, including first name and last name, email address, phone number, address, postal code and financial account details. Additionally, Blowpay may collect information about you and your business from third parties for the purposes of identification and verification as the Company is obliged to in accordance with legal requirements.
Transaction information
Blowpay saves your information such as transaction type, transaction amount, payer’s details (such as card, name, email), and address transaction comes from/sent to for the purpose of Blowpay’s services provision.
Information from third parties
Blowpay collects information from third parties such as Blowpay’s business partners, service providers and subcontractors, credit agencies and/or payment processors that are authorized to share such information.
Usage and Technical Data
Blowpay may also collect information about how the service and/or website is accessed and used (Usage Data). This Usage Data may include information such as your computer’s Internet Protocol address (i.e. IP address), browser type, browser version, the pages of Blowpay’s services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This information is used by Blowpay for the operation to increase the quality of the service, and to provide general statistics and analysis regarding the use of the website as well as for checking unauthorized access.
Information collected during correspondence with customer service
All the correspondence between you and any of Blowpay team members (whether through, including but not limited to email, telephone, website chat or postal correspondence) will be stored in your account for the purposes of the Blowpay’s customer service improvement. In accordance with applicable legislation, this information can be deleted or blocked.
Cookies
Blowpay uses Cookies and similar technologies to collect information about you. Information collected may include the type of device you use to have access to Blowpay website, your browser, software versions and your behaviour on the website.
Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and for marketing purposes. You can manage your cookie preferences through your browser settings.
Other information
Blowpay also may ask for additional information about you and your business for identification, verification and KYC compliance purposes. Other data also could be gathered from publicly available information about you on selected social media websites, online registers, directories to carry out due diligence checks and for KYC purposes.
4. Purposes of data processing
Blowpay uses collected data for the following purposes.
- To provide and maintain the service: The processing of personal data is necessary for the purposes of providing and maintaining the services. The company collects the data to make correct, legal and secure services possible for all of its customers.
- To improve Blowpay platform and services: Blowpay uses collected data to improve design, and usability, to develop new features and new channels and forms of connection on the basis of customers’ needs concluded from analysis of data.
- To provide customer care and support: Collected data is used to reach customer when required; to personalize all types of communication with customers. It may be notifications on services that are connected to the business model of the customer, or updates in terms of changes of service reinforced with certain appropriate circumstances.
- To comply with applicable regulations and laws: Data required by Blowpay is used to meet the requirements of legal regulations.
- Security purposes: Data collected is used for the purpose of security of Blowpay and its customers. It is due to avoid money laundering, potential fraud and illegal actions.
- To notify you regarding changes in this privacy policy. Blowpay reserves the right to periodically make updates to this Privacy Policy. Every customer will be notified about the changes to keep you informed on how Blowpay is dealing with personal data.
5. Legal justifications to use your data
Blowpay processes your information for the purposes described in this policy, based on the following legal bases.
Consent: the individual has given Blowpay their consent to process their personal data for a specific purpose.
Contractual necessity: to conclude and keep our agreements with you, Blowpay needs to collect your personal data in order to be able to provide you with Blowpay services to a full extent.
Legitimate interests: where Blowpay has a business or commercial reason to use individuals’ personal information, so long as this is not overridden by individuals’ own rights and interests.
Legal Obligations: the processing is necessary for Blowpay to comply with the applicable law.
6. Data sharing and disclosure
Blowpay may share your personal data with service providers and legal authorities. Blowpay may employ third-party companies and individuals to facilitate Blowpay’s service, to provide the services, to perform Service-related services or to assist Blowpay in analyzing how services are used.
Blowpay may disclose your personal data in the good faith and belief that such action is necessary to:
- To provide and analyse the services;
- To comply with a legal obligation;
- To protect and defend the rights or property of Blowpay;
- To prevent or investigate possible wrongdoing in connection with the services;
- To protect the personal safety of customers or the public;
- To protect against legal liability.
7. Data Security
We treat your personal information confidentially. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
For higher level security, it is recommended to protect your password and use the latest up-to-date browser while using Blowpay platform.
8. Data retention
Your personal data is being retained for as long as it is necessary to fulfil the purposes it was collected for, for a timeframe in accordance with the respective regulation (e.g. laws regulating anti-money laundering obligations).
9. Your choices relating to marketing communications
You may change preferences in regard to direct marketing and receiving marketing communications from us. In such case, your personal data shall no longer be processed for such purposes. You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link included in each message or by contacting us directly. Please note that opting out of marketing communications does not affect service-related communications necessary for your account or transactions.
10. Your choices relating to cookies
You may change preferences in regard to direct marketing and receiving marketing communications from us. In such case, your personal data shall no longer be processed for such purposes. You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link included in each message or by contacting us directly. Please note that opting out of marketing communications does not affect service-related communications necessary for your account or transactions.
11. Children’s personal data
Blowpay does not direct and provide its services to any private individual under the age of 18 (children). Blowpay does not knowingly collect personally identifiable information from any person under the age of 18. Please contact Blowpay if you are a parent or guardian and you are aware that your children have provided Blowpay with personal data.
12. Your rights under the General Data Protection Regulation
You have certain data protection rights under General Data Protection Regulation (GDPR) and the UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request the deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact Blowpay to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to processing of your Personal Data by Blowpay.
- The right of restriction. You have the right to request that Blowpay restricts the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information that Blowpay has on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time when Blowpay relies on your consent to process your personal information. Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the United Kingdom (UK) or the European Economic Area (EEA).
Blowpay aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data Blowpay holds about you and if you want it to be removed from Blowpay’s records and systems, please contact Blowpay.
13. Contact information
If you have any questions about this Privacy Policy, processing of your personal data or your rights, please contact us by email [email protected].